I’ve never done Reformer Pilates before. Is that ok?

Of course! There are numerous levels of classes in our studio.  We suggest you start with a beginner’s class.  We also suggest that you come 10 minutes early to your first class to get acquainted with your instructor and the equipment.

Is this Classical Pilates?

No. We are a Pilates Studio offering pilates on Reformers. We have different kind of classes working on different goals and levels.  

Do I need dance background to take Barre?

Absolutely not! While Barre draws on some dance & ballet principles it is 100% NOT a dance class. The killer music may make you feel like getting your groove on, though, and we won’t stop you! 😉

How long are classes?

All classes are 50 minutes long.

How do I book a class?

All booking should be done in advance via our website, text, or phone call. Class space is limited and there is no guarantee you will have a spot as a walk-in.

What if I have to cancel my class?

We understand that life can be unpredictable. All cancellations or changes must be made online, by phone, or by text at least 12 hours prior to your booking to avoid forfeiting your credit.

Early Cancellations: Cancellations or changes made before 12 hours of the booking time are considered early cancellations and are eligible for a full credit.

Late Cancellations: Cancellations or changes made within 12 hours of the class time are considered late cancellations and will result in loss of class credit.

No Show: If you do not cancel your class and do not show up you will incur a $10 No Show fee.

Memberships: Members get 1 free cancellation/no show.

What is the best way to contact the studio?

Email Pulsepilatesinc@gmail.com, or call or text us at 845 666 0796 to get in touch with us!

What if I am on the Waitlist?

If a class you want to take is full, please add yourself to the waitlist! Things always come up and people need to cancel so there is a good chance you will make it into the class. If you are on the waitlist we are assuming you plan to take the class if you get in, and you will automatically be added to class if a space opens up.  You will be notified via email if you are moved into the class.

What is the difference between a membership and a single class purchases?

Memberships are our monthly auto-renew options and have a 2 month minimum commitment. We have several options ATTACH LINK, so you can find the perfect fit for you. They provide the best value and keep you accountable, so you can reach your goals. 

Single Class purchases are a certain number of classes you have to use in a 6 month period of time. These are one time purchase and do not auto renew. Perfect if you want the convenience of easy booking, but not the commitment of a membership.

What if I want to take an extra class in the month?

If you are on a Membership and want to take an extra class beyond your membership allotment, you can book a drop in for $25.

What if I want to pause my membership?

Memberships can be paused up to 2 times/year for up to 3 months. Email Pulsepilatesinc@gmail.com before your bill date to set this up. Pause requests made after the bill date will be applied to the following month. No refunds or transfers.

What if I want to cancel my membership?

Memberships can be canceled anytime after month 2, up to 1 day before bill date on our website. Cancellations after the bill date will be applied to the following month. No refunds.

What do I need to bring for class?

All you need is water, grip socks and yourself! We are a shoeless studio. Grip socks are required for all workouts. They are for sale in the studio or you’re welcome to bring your own. Please wear comfortable form fitting clothing so nothing gets caught in the equipment. 

Why do you require Grip Socks?

Grip socks are required for both safety and sanitary reasons. Wearing them helps you stay strong on the equipment and helps us keep the studio and equipment as clean as possible for everyone. 

Can I have my phone in class?

We would love for you to take the 50 minutes you’re with us as a chance to unplug and leave your cell phone in your locker. If you need to keep it with you, it must be on SILENT (not vibrate) and tucked away. Should you need to take an emergency call, we ask that you step outside to answer.

Can I bring my kids with me?

We love kids, but for safety reasons, cannot accommodate kids sitting in the waiting area while a caregiver takes class. No kids under the age of 16 are allowed in classes.

Can I bring my dog with me?

Registered service animals are welcome in the studio anytime, but otherwise we ask that you leave your fur babies at home.

Who cleans the equipment?

At the end of each class, clients are responsible for wiping down their own reformer or mat with the EPA approved antibacterial wipes provided. The equipment is also cleaned by our staff at the end of each day.

Can I take class if I am pregnant?

Absolutely! Provided you have been cleared by your doctor to do physical activity, you are welcome to take any class, but please make sure to talk to the instructor beforehand to get the modifications you need.

Do you offer Private Sessions?

We offer private Pilates sessions. Kindly inquire via phone, text, or email. 

Can I book a private class?

Absolutely! If you have a group and want to book out the studio for a private event please reach out to us.  

LATE ARRIVALS:

You are expected to arrive to your class/session on-time, with the necessary equipment, and ready to begin your workout. Accordingly, if You arrive late to a group class, it is within the sole discretion of the instructor to let You into class. However, if You arrive more than 5 minutes late, You will NOT be admitted into class for both safety reasons and as a courtesy to other class participants.